Handling

When collecting cakes, please carry your purchase with the utmost care. Bags and boxes must be held upright and level at all times to avoid decorations from falling off a cake or a cupcake from toppling over.  If transporting by car, place them onto a level, non-slip surface. We cannot be held liable for damaged items once they have been handed over to the customer or an external courier company.

Allergens 

Please be aware that all of our products are baked and prepared in our dedicated kitchen facilities, which also handle all the main allergens including nuts, gluten (wheat), dairy, egg and soy.

Storage

Unless stated otherwise, our cakes and cupcakes should be stored in the fridge. We don’t use preservatives in our cakes so consume your cupcakes or cakes within 24 hours of purchase. If it contains cream or has a custard topping, eat immediately after purchase.

Lead time

Lead time 3 days for small orders.

Lead time 14 days for bigger orders.

Orders received within lead time may not be accepted. We’ll send you an email to confirm your order.